Privacy Policy - How We Protect Your Information

Our Commitment to Your Privacy

At lythonarivo, we understand that trust is the foundation of any financial relationship. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you use our website and financial planning services.

We are committed to maintaining the highest standards of privacy protection and complying with all applicable Australian privacy laws, including the Privacy Act 1988.

Information We Collect

We collect different types of information to provide and improve our financial planning services

• Contact information including name, email address, phone number, and postal address
• Financial information such as income details, expenses, assets, and financial goals
• Technical information including IP address, browser type, and website usage data
• Communication records including consultation notes and correspondence

How We Use Your Information

We use your personal information for the following purposes

• To provide personalized financial planning consultations and services
• To communicate with you about your financial planning progress and appointments
• To improve our services and develop new offerings based on client needs
• To comply with legal and regulatory requirements applicable to financial services

Legal Basis for Processing Your Information

Under Australian privacy law, we process your personal information based on

Primary Legal Basis: We process your data on the basis of consent and legitimate business interests in providing financial planning services

How We Share Your Information

We may share your personal information in the following limited circumstances

• With trusted service providers who assist in delivering our services, under strict confidentiality agreements
• When required by law or to comply with legal processes and regulatory requirements
• To protect the rights, property, or safety of our business, clients, or others

How We Protect Your Information

We implement robust security measures to protect your personal information, including encryption, secure data storage, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Under Australian privacy law, you have several important rights regarding your personal information

• Access your personal information and request copies of data we hold about you
• Correct inaccurate or incomplete personal information
• Request deletion of your personal information in certain circumstances
• Withdraw consent for processing based on consent
• Lodge a complaint with the Australian Privacy Commissioner if you believe your privacy has been breached

Cookies and Website Analytics

Our website uses cookies to improve functionality and analyze usage patterns. Cookies help us remember your preferences and provide a better user experience.

For detailed information about our cookie usage, please see our separate Cookie Policy. Cookie Policy

How Long We Keep Your Information

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Financial planning records are typically retained for seven years after the end of our professional relationship, in accordance with Australian financial services regulations.

Children's Privacy Protection

Our services are designed for adults aged 18 and over. We do not knowingly collect personal information from minors under 18 years of age.

18+ only

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or direct communication. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us About Privacy

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at